Privacy Policy

Introduction

F&F Motors LLC ("F&F Motors," "we," "us," or "our") operates the website at fnfmotors.com and our physical dealership at 14335 SW Allen Blvd STE 100, Beaverton, OR 97005. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online or in person.

Information We Collect

We may collect the following information when you interact with our dealership:

• Contact information: Name, phone number, and email address that you provide when scheduling an appointment, submitting an inquiry, requesting an appraisal, or completing a purchase
• Vehicle information: VIN, year, make, model, mileage, and condition details you provide for appraisals or trade-in requests
• Transaction information: Purchase details, deposit information, and document processing records related to your vehicle purchase
• Communication records: Records of calls, text messages, and emails between you and our team for customer service purposes

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about vehicles in our inventory
• Schedule and confirm appointments
• Provide vehicle appraisals and trade-in estimates
• Process vehicle purchases and related documentation
• Send customer service communications via phone, email, or text message (SMS) regarding your inquiry or transaction
• Comply with Oregon motor vehicle dealer regulations and title processing requirements

Mobile Information & SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All sharing of mobile information, including phone numbers and SMS content, to any third party is strictly limited to service providers who assist us in delivering the services you have requested (such as our messaging platform provider). These service providers are contractually bound to use your information solely for operational support and not for their own marketing purposes.

We use your mobile phone number only to send customer service and transactional text messages related to your interaction with our dealership. We do not send marketing or promotional text messages. For details about our SMS program, please see our SMS Terms & Conditions.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Service providers: Third-party services that help us operate our business (e.g., our messaging platform, appointment scheduling). These providers are authorized to use your information only as necessary to provide services to us.
• Legal compliance: When required by law, regulation, or legal process, including Oregon DMV title processing and vehicle registration requirements.
• Business operations: Vehicle history report providers (e.g., Carfax, AutoCheck) for the sole purpose of obtaining reports related to a vehicle you are purchasing or selling.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining records for Oregon motor vehicle dealer regulatory compliance. You may request deletion of your information by contacting us directly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of text messages at any time by replying STOP to any message

To exercise any of these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued interaction with F&F Motors after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

F&F Motors LLC
14335 SW Allen Blvd STE 100
Beaverton, OR 97005
Phone: (971) 999-3303
Email: [email protected]